WhatsApp CRM Service Automate Sales & Support

Sendgun's WhatsApp CRM helps businesses manage customer conversations at scale by integrating WhatsApp Business API with powerful CRM tools for organized messaging, automation, and analytics.

Yes, our platform is officially approved for bulk WhatsApp messaging while maintaining full compliance with WhatsApp's policies and business messaging requirements.

You can send:

• Notification alerts

• Transaction updates

• Marketing campaigns

• Customer support replies

• Appointment reminders

We maintain strict compliance with WhatsApp's policies, provide message templates for approval, and offer best practice guidance to maintain high quality scores.

Absolutely! Our platform supports:

• Quick replies

• Chatbots

• Auto-responses

• Tag-based routing

• Away messages

Track message delivery rates, read receipts, response times, customer satisfaction scores, and conversation trends through our detailed dashboard.

Features include:

• Shared inbox

• Agent assignment

• Internal notes

• Conversation tagging

• Performance metrics

Yes, our mobile-friendly solution works across devices with dedicated apps for iOS and Android to manage conversations on-the-go.

Seamlessly connect with:

• Your existing CRM

• Helpdesk software

• Payment gateways

• E-commerce platforms

• Marketing automation tools

Onboarding takes just 2-3 days after completing WhatsApp's verification process. Our team assists with number registration, template approvals, and platform setup.