SMS marketing is a powerful tool for startups in India to engage customers, boost sales, and build brand loyalty. With high open rates (98%) and instant delivery, SMS campaigns outperform email and social media marketing. Sendgun is emerging as a top choice for startups due to its affordability, automation features, and seamless integration capabilities.
Why SMS Marketing is Essential for Startups?
- High Open Rates (98%) – Unlike emails, SMS messages are read within minutes, ensuring better engagement.
- Cost-Effective – Bulk SMS is cheaper than digital ads, making it ideal for budget-conscious startups.
- Instant Delivery – Time-sensitive offers, OTPs, and alerts reach customers instantly.
- No Internet Required – Works on all mobile devices, including basic phones.
- Better Conversions – Personalized SMS drives higher click-through and conversion rates.
Key Features to Look for in an SMS Marketing Platform
When choosing an SMS provider like Sendgun, startups should consider:

Bulk Messaging | Send thousands of SMS in one click. |
Automation & Triggers | Set up welcome messages, cart abandonment alerts, and payment reminders. |
API Integration | Sync with CRM, eCommerce, and payment gateways. |
DLT Compliance | Mandatory for Indian businesses to avoid spam issues. |
Analytics & Reports | Track delivery rates, clicks, and conversions. |
Why Sendgun is the Best SMS Marketing Platform for Startups?
Sendgun offers startup-friendly features such as:
✔ Affordable Pricing – Pay-as-you-go plans with no hidden costs.
✔ Easy-to-Use Dashboard – No technical skills needed for campaign setup.
✔ Automated Workflows – Send transactional & promotional SMS based on customer actions.
✔ High Deliverability – Direct telecom partnerships ensure messages reach inboxes.
✔ 24/7 Support – Dedicated assistance for startups.
Top Use Cases of SMS Marketing for Startups
- Promotional Campaigns – Flash sales, discounts, and new product launches.
- OTP & Security Alerts – Secure login and payment verifications.
- Customer Engagement – Birthday wishes, loyalty rewards, and feedback surveys.
- Appointment Reminders – Reduce no-shows for service-based startups.
- Abandoned Cart Recovery – Send reminders with discount codes to boost sales.
Conclusion
For Indian SMS Marketing for Startups, Sendgun provides a reliable, cost-effective, and scalable SMS marketing solution. With high open rates, automation, and compliance with Indian regulations, it helps startups maximize engagement and ROI.
FAQs
Which is the best SMS marketing service provider for startups in India?
Sendgun is a top choice for startups due to its affordable pricing, high deliverability, and DLT compliance.
How to get DLT approval for SMS marketing in India?
Register your business on DLT portal with company documents
Get approved headers & templates (e.g., “OTP from MyStartup”)
Integrate with compliant providers like Sendgun/
How Much Does SMS Marketing Cost for Startups?
Costs vary, but bulk SMS in India starts at ₹0.12–₹0.30 per SMS. Sendgun offers pay-as-you-go plans, making it budget-friendly for startups.
Can I send SMS to any number in India?
Only to opted-in numbers! TRAI rules require:
Customer consent (via form/IVR/website)
Clear “STOP” opt-out option
How to increase SMS delivery rates for my startup?
1. Use DLT-approved templates
2. Avoid spammy words
3. Send during 9AM-9PM only
4. Clean number database regularly
5. Choose providers with direct telecom ties (like Sendgun)