VoIP for Small Business
Powerful Business Phone System with High ROI
Smarter Marketing Strategies for Small Business Growth
Personalized omnichannel communications
that reach customers anywhere
Engage seamlessly anytime, anywhere
Use real-time, first-party data to deliver tailored interactions at scale via top channels like SMS, chat, email, voice, and more. Sendgun lets you create a better customer journey to meet shoppers on their terms.
Personalized omnichannel marketing
Delight every customer with seamless, targeted campaigns across their favorite channels
Customer 360
Gain a unified view of behavior from real-time intent signals to personalize interactions, reduce churn, and lift LTV
Digital clienteling
Enable reps to give personalized, expert guidance over preferred channels at scale to improve conversions
Meet evolving customer expectations for digital retail experiences
Realize your vision for the next amazing experience for ecommerce and retail using Sendgun’s flexible platform. Cost-effectively iterate solutions from proof of concept to product—so you are setting trends, not chasing them.
Contact center
Support customers with a flexible cloud-based contact center that’s easy to set up, adapt, and scale
Alerts and notifications
Keep customers informed in real-time with cross-channel, customizable updates that arrive as expected
Custom experiences
Pop up your next experience quickly and affordably with extensible, programmable apps and scalable tech
Gain loyalty through privacy and security
Build trusted relationships with frictionless onboarding and account security. Sendgun provides APIs, native tools, and a secure network that combat fraud and uphold user privacy preferences to win loyalty.
Seamless verification
Onboard users without friction using phone data validation and real-time verification to reduce fraud and churn
Data privacy
Strengthen relationships and security at once using native software to comply with privacy preferences and regulations
Lifetime loyalty
Be consistent, secure, and seamless at every step to win trust, drive advocacy, and stay top of mind with customers
Regular inventory updates
Effective supply chain communication is essential for maintaining optimal inventory levels and ensuring customer satisfaction. By leveraging automated SMS and call notifications, businesses can streamline communication with suppliers, distributors, and logistics partners, keeping everyone informed about stock levels, order statuses, and delivery schedules in real-time.
Always connected
Missed calls can lead to communication gaps and lost opportunities, especially when dealing with vendors and suppliers. By utilizing scheduled callbacks and voicemail-to-email services, businesses can ensure they never miss an important update or request. Scheduled callbacks allow vendors to reach you at a convenient time, ensuring smoother coordination and reducing delays.
Smart integrations
Keeping track of vendor details, past conversations, and financial transactions can be challenging without the right tools. By integrating a Customer Relationship Management (CRM) system of your choice, businesses can centralize and streamline vendor management for better efficiency. A CRM helps store essential vendor information, track order histories.
VoIP Solutions Designed for Small Businesses
Smart VoIP Solutions for Small Business
AI-Powered IVR
Improve customer interactions with AI-powered IVR that quickly routes callers to the right agent, reducing wait times.
Smart Call Management
Automate call distribution with cloud-based ACD and skill-based routing, ensuring efficient handling of customer inquiries.
Faster Sales with Auto Dialers
Maximize agent productivity by automating outbound calls, filtering out spam, and prioritizing high-value leads for better conversions.
Reliable Phone Solutions for Small Businesses
Seamless SMS Notifications
Access a range of telephony features that enhance customer communication with easy controls and budget-friendly pricing.
24/7 Expert Support
Ensure uninterrupted service with reliable cloud-hosted servers and round-the-clock professional assistance for smooth conversations.
Scalable & Cost-Effective
Effortlessly manage user extensions as your business grows with a flexible VoIP system—no extra costs for hardware or software updates.
You're at the start of something special.
Try our cloud communication solutions today.
FAQs
You can improve customer communication in your small business by leveraging cloud telephony solutions, making the most out of multichannel communication.
Not at all. Sendgun’s business phone systems for small business offer easy portability and scalability. Move your devices to the new location, connect to the network, and start using your small business phone service right away.
Certainly. All Sendgun VoIP phone services are cloud hosted and remote teams can access the system, attend calls, and complete various tasks from anywhere in the world.
Sendgun charges zero setup fees on business phone systems for small businesses.
Acquiring a small business phone solution can provide cost-effectiveness, scalability, mobility, flexibility, and advanced calling features. They also provide ease of setup and management with improved reliability and business continuity.
PBX aka Business phone systems are cloud based telephony solutions enabling businesses to communicate with customers and their teams seamlessly. On the other hand, VoIP refers to Voice Over Internet Protocol that allows such cloud based telephony solutions to establish communication using the internet.
SMS marketing offers high open rates, instant delivery, and direct customer reach, making it ideal for promotions, appointment reminders, and feedback collection.
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Reach more customers wherever
they are, whatever they’re on
Engage them on every channel, in every scenario – from our platform or yours